Business Support Systems Associate

About the role

The Business Support Systems Associate will help develop, maintain, and monitor core financial and data platforms. You will ensure system stability, data accuracy, and support daily operations across multiple business units.

Key responsibilities

• Assist in managing core systems, including database operations and application services.
• Execute SQL queries, extract, validate, and analyse data.
• Monitor system performance, troubleshoot issues, and escalate incidents as needed.
• Support daily operational tasks such as transaction monitoring and reporting.
• Participate in system releases, testing, and deployment activities.
• Support integrations with external systems and APIs (e.g., payment and reporting platforms).
• Collaborate with IT, Operations, Finance, and Marketing teams to meet business requirements.
• Document processes, procedures, and technical configurations.
• Maintain dashboards and reports for operational insights.
• Ensure compliance with security, data protection, and operational standards.

Required profile

• Bachelor's degree in Computer Science, Information Systems, or a related field.
• 1‑3 years of experience in business support systems, IT support, or similar roles.
• Basic knowledge of SQL and relational databases (preferably Oracle).
• Understanding of system operations, APIs, and data flows.
• Familiarity with Linux/Unix operating systems and command‑line usage.
• Strong analytical, problem‑solving, communication, and teamwork skills.

Required skills

• SQL
• Oracle
• Linux/Unix
• APIs
• Jenkins (or similar job scheduler)