Director of Communications (Re-advertised)

About the role

UNRWA, the largest UN operation in the Middle East, is seeking a Director of Communications based at its Amman headquarters. The incumbent reports to the Deputy Commissioner General (Programmes & Partnerships) and leads the Communications Division, acting as head of media relations and chief spokesperson. The appointment is a UN Regular Budget post, fixed term for 1 year with possible extension.

Key responsibilities

• Develop and lead the implementation of integrated external and internal communications strategies supporting UNRWA's positioning, branding, advocacy, resource mobilization and communication with Palestine refugees and staff.
• Manage media relations and act as chief spokesperson, advising the Commissioner-General on media strategy and managing reputational risks.
• Drive digital engagement and oversee content for institutional websites and corporate social media in English and Arabic.
• Protect the Agency's reputation through quality control, brand risk management plans and combating disinformation.
• Represent UNRWA externally through the UN Global Communications Group and support the External Relations and Communications Department, the Executive Office and Representative Offices.
• Lead and build the capacity of the Communications Division and field offices, and monitor annual operational plans.

Required profile

• At least 15 years of progressively responsible experience in information and communication, including direct involvement with international and regional media in a senior capacity.
• At least 7 years of professional work experience at senior international level.
• Experience in crisis communication, digital engagement, general management and international relations, and as a journalist, editor or publisher.
• Advanced university degree (Master's or equivalent) in media, journalism, international relations, public relations or a related field, or a first-level degree plus two years of relevant experience.
• Coursework or training in press relations management.
• Two continuous years of international experience outside UNRWA and outside the candidate's country of nationality; a passport or national ID is required.

Required skills

• English at UN Level III (reading, writing, listening, speaking); Arabic at UN Level I is desirable.
• Strong public speaking and writing, and proven ability to engage media, think tanks and public policy forums.