Executive Housekeeper I

About the role

The Executive Housekeeper I is responsible for daily shift operations of Housekeeping, Recreation/Health Club and, when applicable, Laundry. This role ensures guest rooms, public spaces and employee areas are clean, well maintained and meet the brand’s standards.

Key responsibilities

• Manage housekeeping operations, communicate room status to Front Desk, and coordinate with Engineering for maintenance needs.
• Supervise daily cleaning schedules, assign work, and conduct inspections of guestrooms and public areas.
• Maintain inventory of supplies, order guestroom and cleaning supplies, and ensure staff have proper equipment and uniforms.
• Control departmental costs, monitor budgets, operating statements and payroll reports to meet financial goals.
• Respond to guest complaints, drive service improvements and empower staff to deliver excellent customer service.
• Participate in HR activities such as staffing, training, performance appraisals, disciplinary procedures and safety investigations.

Required profile

• High school diploma or GED with at least 2 years of housekeeping or related experience, OR a 2‑year degree in Hotel & Restaurant Management, Hospitality, Business Administration or related field (no experience required).
• Ability to supervise staff, manage budgets, and ensure compliance with housekeeping policies and standards.