Front Desk Receptionist

About the role

Best Friend Veterinary Clinic is seeking a friendly, highly organized Front Desk Receptionist to be the first point of contact for clients and their pets. You will work in a dynamic clinic environment, providing exceptional customer service while handling administrative tasks.

Key responsibilities

• Warmly welcome clients and their pets upon arrival.
• Answer phone calls with professionalism, clarity, and empathy.
• Schedule appointments and manage the daily clinic calendar.
• Perform data entry, maintain patient records, and handle other computer‑based tasks.
• Communicate clearly with pet owners to keep them informed and supported.

Required profile

• Bilingual with excellent written and spoken Arabic and English.
• Strong interpersonal and conversational skills.
• Polite and efficient phone etiquette.
• Flexibility to work 8‑hour shifts within the clinic’s operating hours.

Required skills

• Computer skills.
• Ability to learn and use clinic software.

What we offer

• Salary ranging from 400 to 450 JOD per month, based on experience.
• Generous discounts on pet care for your own animals.
• Full‑time schedule: 48 hours per week, 6 days a week.