Guest Relation Agent
Sheraton Hotels & Resorts · Amman
وصف الوظيفة
About the role
The Guest Relation Agent is a key member of the Sheraton front‑desk team, responsible for creating memorable experiences for guests throughout their stay. You will be the first point of contact, ensuring smooth check‑in and check‑out processes while delivering personalized service.
Key responsibilities
- Greet guests, manage check‑in and check‑out procedures, and handle reservations.
- Respond promptly to guest requests, inquiries, and complaints, providing solutions that enhance satisfaction.
- Process operational tasks such as reporting, documentation, and coordination with other hotel departments.
- Share local area highlights and recommendations to enrich the guest experience.
- Maintain a safe, clean, and professional work environment, adhering to company policies and standards.
- Perform physical tasks, including moving, lifting, and carrying items up to 10 lb without assistance.
Required profile
- High school diploma or G.E.D. equivalent.
- No prior related work experience required.
- No supervisory experience required.
- No specific license or certification needed.
Required skills
Questions fréquentes
لماذا تبلغ عن هذا العرض؟
قدم طلبك في 30 ثانية
أدخل بريدك الإلكتروني للتقديم. سيتم إنشاء حساب تلقائياً.
بالمتابعة، أنت توافق على شروط الاستخدام.
لديك حساب بالفعل؟ تسجيل الدخول
عزز فرصك
حمّل سيرتك الذاتية وسنقترح عليك الوظائف التي تناسب ملفك.
جاري تحليل سيرتك الذاتية...
Sheraton Hotels & Resorts
Amman
عروض عمل ذات صلة
-
Travel Advisor – Holidays Department
Sun Tours Jordan Amman -
Mechanical Technician
St. Regis Hotels & Resorts Amman -
Doorman – Guest Reception & Valet Services
Fairmont Hotels & Resorts Amman -
Commis II – Airport Lounge & Transit Hotel
Plaza Premium Group Gouvernorat d'Amman -
Guest Services Associate – Airport Lounge & Transit Hotel
Plaza Premium Group Gouvernorat d'Amman