Housekeeping Supervisor

About the role

The Housekeeping Supervisor ensures that guest rooms, public areas, and facilities meet the brand’s quality standards. This role coordinates with multiple departments to maintain seamless operations and guest satisfaction.

Key responsibilities

• Inspect cleaned rooms and public areas to verify quality standards.
• Run sold room reports, verify room status, and prioritize cleaning tasks.
• Coordinate with Housekeeping, Engineering, Front Office, and Laundry teams.
• Document and resolve discrepancies with the Front Desk.
• Prepare and communicate changes in room assignments and shift updates.
• Assist management with hiring, training, scheduling, evaluating, and coaching staff.
• Follow safety, security, and company policies, reporting any hazards or incidents.

Required profile

• High school diploma or G.E.D. equivalent.
• At least 1 year of related housekeeping experience.
• Minimum 1 year of supervisory experience.
• Ability to perform physical tasks such as lifting up to 55 lb unassisted.

Required skills

• Clear and professional communication.
• Ability to use computers or point‑of‑sale systems for work‑related information.