Immigration & Visa Coordinator

About the role

The Immigration & Visa Coordinator will support Glocal Immigration’s Amman office by managing daily office operations, coordinating client documentation, and providing hands‑on assistance with Schengen and U.S. visa applications under the supervision of licensed immigration consultants.

Key responsibilities

• Manage client intake, collect required documents, and ensure completeness of visa files.
• Prepare and submit Schengen and U.S. visa applications, including appointment booking and liaison with embassy service providers (VFS, TLS, BLS).
• Maintain accurate client records, follow internal checklists, and track application status.
• Provide courteous, professional client support throughout the visa process, answering procedural questions while avoiding legal advice.
• Collaborate with local team members, processing staff, and overseas colleagues to ensure smooth workflow.

Required profile

• Minimum 6 months of hands‑on experience with Schengen and U.S. visa applications.
• Strong client‑facing attitude, excellent communication skills, and ability to work patiently and respectfully.
• Understanding that immigration advice is limited to licensed consultants only.
• Ability to work onsite in Amman during the specified office hours.

Required skills

• Familiarity with visa service platforms such as VFS Global, TLScontact, and BLS International.
• Proficiency in document collection, preparation, and file management.