IT Administrator

About the role

Amrah Towers, a Jordanian real estate development and investment company, is looking for an IT Administrator to keep its in-house property platform and daily operations running, secure and organised. The position is full time and on site in Amman, with working hours from 9:00 AM to 5:00 PM; salary is discussed at interview and start is immediate.

Key responsibilities

• Set up, maintain and troubleshoot staff laptops, phones, printers and the office network and Wi-Fi.
• Create, manage and close staff accounts and permissions across email, Google Drive, the CRM (Zoho) and other tools, keeping an up-to-date record of access.
• Enforce strong passwords and two-factor authentication, keep software updated, store credentials safely and spot phishing or suspicious activity.
• Ensure company files, the CRM and the website database are backed up and tested for restoration.
• Support the team behind the property platform (hosted on Vercel with a Neon Postgres database): keep it online, handle domains, DNS and company email, and help with deployments and simple fixes.
• Help set up and maintain the AI tools used by the team, manage their accounts and subscriptions, and help colleagues use them well.
• Be the first point of contact for technical problems in the office, solve what you can and escalate the rest with clear notes.
• Keep a simple record of devices, licences and subscriptions and write short how-to guides for the team.

Required profile

• Bachelor's degree in Information Technology, Computer Science, AI Engineering, Computer Engineering or a related field.
• Fresh graduate or up to 1 year of experience; internships, university projects and personal projects count.
• Good Arabic and working English, spoken and written.
• Organised, reliable, discreet with sensitive information and patient with non-technical colleagues.

Required skills

• Good basics in Windows, networking (IP, DNS, Wi-Fi, routers) and hardware troubleshooting.
• Comfortable with cloud tools such as Google Workspace or Microsoft 365.
• Hands-on use of AI tools (ChatGPT, Claude or similar) and quick learning of new ones.
• Nice to have: basic scripting (Python, PowerShell or JavaScript), some exposure to websites, Git/GitHub, databases (SQL) or hosting platforms, CRM experience (e.g. Zoho), and certificates such as CompTIA A+, Network+, CCNA or Google IT Support.

To apply, send your CV by LinkedIn or by email to the company.