Kitchen Steward (Management)

About the role

Ritz-Carlton Amman is looking for a full-time management-level kitchen steward to run the daily kitchen utility operations and supervise the kitchen support staff. The role covers dish room operations, night cleaning, back dock cleaning and maintenance, banquet plating and food running, and aims to improve guest and employee satisfaction while keeping the operating budget.

Key responsibilities

• Manage day-to-day operations: order and manage supplies, schedule events and activities, and keep workers supplied with equipment, tools and uniforms
• Supervise dishroom shifts and coordinate banquet plating and food running with the Banquet Chef and Banquet Maitre'd
• Manage china, glass and silver, conduct inventories, and control food, equipment, smallware and liquor stock, reporting shortages
• Purchase supplies within budget, interact with vendors and the Health Department, and enforce breakdown procedures for banquets, restaurants, room service and the employee cafeteria
• Ensure employees hold required food handling and sanitation certifications and comply with Food & Beverage policies and standards
• Manage payroll administration, track time and attendance, and help manage departmental expenses and budgets
• Lead the kitchen team, set performance standards, recruit, hire and promote staff, and handle performance appraisals and discipline
• Focus on exceptional customer service, attend meetings with executives and peers, and drive continuous improvement

Required profile

• High school diploma or GED, or a 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration or a related major
• 4 years of experience in procurement, food and beverage, culinary or a related field, or 2 years of experience with a 2-year degree