Microsoft Dynamics 365 Finance & Operations Administrator

About the role

The Microsoft Dynamics 365 Finance & Operations (D365 F&O) Administrator manages, maintains, develops and optimizes the organization's D365 F&O ERP platform. Working closely with Finance and other business departments, the role ensures the ERP supports operational and financial goals through enhancements, automation, reporting, integrations and user support. The position calls for extensive experience with D365 F&O, Power Platform, Power BI, Azure and ERP administration.

Key responsibilities

• Administer and maintain D365 F&O, configure settings, workflows, security roles and business processes, manage updates and patches, and ensure performance, availability and data integrity.
• Gather requirements with business departments, turn them into functional specifications, recommend improvements and optimize financial processes such as month-end close and consolidation.
• Design and implement process improvements, automate manual processes, test new features and build reports and dashboards with Power BI and D365 tools.
• Support integrations with other enterprise applications, coordinate with technical teams and vendors, and troubleshoot integration issues.
• Manage change and release: follow change control procedures, coordinate deployment, testing and validation, and maintain documentation of changes, configurations and security updates.
• Handle helpdesk tickets, troubleshoot issues, write user guides and training materials, and run knowledge transfer sessions.

Required profile

• Bachelor's degree in Information Systems, Computer Science, Business Information Technology or a related field; an accounting degree with extensive SUPER-USER experience is also acceptable.
• 2-4 years of experience in ERP administration or business systems, including ERP enhancements, process improvements and enterprise business applications.
• Strong analytical, documentation and stakeholder management skills.

Required skills

• Microsoft Dynamics 365 Finance & Operations
• Microsoft Power Platform and Power BI
• Microsoft Azure
• SQL/SQL Server, Microsoft Excel, Word and PowerPoint
• ERP reporting tools, business process automation and data integration
• Security and user role administration
• Preferred: GAAP knowledge, finance or accounting environment experience, ERP implementation projects, SDLC and change management familiarity