Sales Development Representative - CRM, Conversational AI & Messaging Automation

About the role

Division50 is hiring a full‑time Sales Development Representative for a client that provides a customer communication and conversational‑AI platform. The solution unifies WhatsApp, Instagram and Facebook Messenger into a single inbox, enabling businesses to manage conversations, organise contacts, automate follow‑ups and deploy AI agents.

Key responsibilities

• Research businesses in the UAE and Saudi Arabia that generate leads or serve customers through messaging channels.
• Identify decision‑makers across sales, marketing, customer service, operations and business ownership.
• Generate opportunities through cold calling, LinkedIn and email outreach in English and Arabic.
• Explore challenges such as missed inquiries, slow responses, inconsistent follow‑ups and fragmented conversations.
• Explain the value of a unified inbox, contact management, messaging campaigns and AI‑assisted engagement.
• Qualify prospects based on communication channels, inquiry volume, team structure, current tools and buying timeline.
• Book at least 20 qualified meetings per month and follow up to support attendance.
• Maintain accurate CRM records and share clear discovery notes with the sales team.

Required profile

• Proven B2B SDR or outbound sales experience, preferably selling CRM, SaaS, marketing automation, WhatsApp Business solutions or customer engagement platforms.
• Fluent spoken and written English and Arabic.
• Experience prospecting into the UAE or Saudi market.
• Understanding of messaging‑based sales, lead management, customer service workflows and automation.
• Ability to connect software features to sales and customer experience outcomes.
• Strong cold‑calling, objection‑handling, research and follow‑up skills.
• Experience managing an outbound pipeline using CRM systems.
• Availability for a full‑time schedule aligned with UAE and Saudi business hours.

What we offer

• $500 USD monthly base salary plus commission.
• Fully remote, part‑time role.
• Opportunity to move into a full‑time position based on performance and business needs.