Senior Business Analyst – Irbid

About the role

We are looking for an experienced Senior Business Analyst to join our Irbid office. You will work on delivering effective business and technology solutions, bridging the gap between stakeholders and technical teams.

Key responsibilities

• Gather, analyse, document and validate business and system requirements.
• Translate business needs into clear functional specifications and actionable deliverables.
• Analyse existing processes, identify improvement opportunities and maintain requirements traceability.
• Support project delivery in both Agile and Waterfall environments, coordinate UAT activities and manage requirement changes.

Required profile

• 6‑8+ years of hands‑on Business Analysis experience.
• Bachelor’s degree in Computer Science, Business Administration or related field.
• Proven ability to manage stakeholders and translate business needs into functional and technical requirements.
• Experience with AS‑IS / TO‑BE analysis, BPMN, flowcharts and swimlane diagrams.

Required skills

• Preparation of BRDs, FRDs, SRS, use cases, user stories, acceptance criteria and RTMs.
• Solid understanding of Agile/Scrum and Waterfall methodologies.
• Knowledge of APIs, system integrations, data flows and functional/non‑functional requirements.
• Support of UAT, test scenarios and defect tracking.
• Familiarity with Jira, Confluence, Microsoft Visio and Lucidchart.