Senior Product Compliance Associate – Dutch

About the role

Amazon is seeking a Senior Product Compliance Associate to ensure that products listed on the platform meet all regulatory and internal standards. The role focuses on reviewing product information, classifying items, and maintaining compliance documentation, primarily for Dutch‑language listings.

Key responsibilities

• Review product information against Standard Operating Procedures (SOP) and regulatory documentation.
• Classify products using Amazon‑specific tools to ensure compliance for marketplace availability.
• Collaborate with managers and Process Experts to address SOP deviations and seek guidance.
• Maintain detailed task records and generate standardized reports to meet Quality, Productivity, and SLA targets.
• Identify improvement opportunities and develop automated reporting solutions using Excel queries.
• Provide feedback on SOPs and contribute to process refinements.
• Participate in knowledge‑sharing sessions and mentor peers by answering queries and delivering process training.

Required profile

• Strong proficiency with Microsoft Excel (filtering, sorting, pivot tables, data validation).
• Basic understanding of SQL for self‑service queries and simple data retrieval.
• Experience with Customer Relationship Management (CRM) tools for managing customer data and interactions.
• Excellent attention to detail and ability to analyze patterns across data sets.
• Problem‑solving mindset with logical, creative, and design‑thinking approaches.
• Commitment to thorough investigation, research, and fact‑finding.

Required skills

• Microsoft Excel
• SQL (basic)
• Customer Relationship Management (CRM) tools