Systems Engineer / Software Engineer – Customer Deployments

About the role

You will own the setup, deployment and reliable operation of Cuculus software in real customer environments across the Middle East. Working remotely from Jordan, you will collaborate with global teams and travel on‑site to ensure successful go‑lives and ongoing operations.

Key responsibilities

• Configure and install customer systems, ensuring a solid technical foundation.
• Deploy, automate and maintain the software on customer infrastructure.
• Troubleshoot incidents, identify root causes and provide first‑line support.
• Develop scripts and automation to improve repeatability and reduce manual effort.
• Coordinate with internal and customer stakeholders to keep projects on track.
• Travel regularly to customer sites across the Middle East for deployments and support.

Required profile

• Minimum 3 years of experience in a Systems Engineer, Ops, Platform or DevOps role.
• Advanced Linux administration and strong Bash scripting skills.
• Experience with Kubernetes and/or SQL databases (Oracle DB, PostgreSQL).
• Fluent English and ability to work during EU core business hours.
• Willingness to travel frequently within the Middle East.

Required skills

• Linux
• Bash
• Kubernetes
• Oracle DB
• PostgreSQL
• Java debugging
• Kafka (or similar message broker)
• Ansible or Puppet
• Prometheus and Grafana
• Python scripting
• Basic networking fundamentals

What we offer

• Remote‑first work model based in Jordan.
• Flexible hours with core collaboration window 09:00–15:00 CET.
• Culture of trust, ownership and rapid decision‑making.
• Onboarding plan with a dedicated buddy.
• Opportunity to impact the utilities market worldwide.