Telesales Manager

About the role

Newton Insurance is looking for a Telesales Manager with strong leadership experience. The role focuses on developing the sales team's performance and achieving sales targets.

Key responsibilities

• Manage and supervise the telemarketing sales team.
• Set sales targets and plans and monitor their achievement.
• Train and develop the skills of sales employees.
• Monitor daily performance, analyse results and implement improvement measures.
• Develop telemarketing techniques and increase customer-to-sales conversion rates.
• Ensure high-quality customer communication and compliance with approved policies and procedures.

Required profile

• At least 3 years of practical experience managing or supervising telemarketing sales teams.
• Proven experience leading sales teams and achieving sales targets.
• Excellent leadership, planning, coaching and motivational skills.
• Ability to develop sales plans and strategies and monitor their implementation.
• Ability to improve team performance, productivity and sales quality.

Required skills

• Analyzing performance indicators (KPIs) and preparing periodic reports.
• Negotiation, communication and customer relationship management.