Waiter / Waitress - Airport Lounge & Transit Hotel

About the role

A newly launched airport hospitality operation is looking for F&B associates to support its Airport Lounge (buffet-style service) and Transit Hotel dining. As an F&B Associate, you will be at the heart of the guest dining experience, delivering high-quality, efficient and attentive food and beverage service throughout passengers' journey.

Key responsibilities

• Provide professional food and beverage service in the Airport Lounge buffet and Transit Hotel dining area.
• Set up, maintain and continuously replenish buffet stations according to presentation standards.
• Monitor food quality, temperature, freshness and display throughout service.
• Assist guests at buffet stations and take orders and serve food and beverages in the Transit Hotel when required.
• Maintain cleanliness and hygiene of counters, dining areas and service stations, following HACCP standards at all times.
• Coordinate with kitchen and service teams for timely replenishment and handle guest inquiries, requests and feedback.
• Support POS transactions and billing where applicable, promote menu items and assist in upselling.
• Maintain a professional appearance and service-focused attitude.

Required profile

• High school diploma or equivalent; hospitality or F&B training is an advantage.
• At least 1 year of experience in food and beverage service, preferably in hotels, buffet restaurants, airport lounges or catering.
• Experience in buffet or high-volume service is an advantage.
• Willingness to work rotating shifts, weekends and holidays.
• Professional grooming and presentation standards.

Required skills

• Strong customer service and communication skills.
• Knowledge of food safety and hygiene standards (HACCP).
• Ability to work in a fast-paced, multicultural environment.
• Team player with a proactive and positive attitude.
• Basic English; additional languages are an advantage.