Administrative Assistant

About the role

Panorama Printing is looking for an experienced Administrative Assistant to join its team in Sweifieh, Amman. The role covers daily administrative tasks, customer coordination and follow-up on printing orders so that the workflow runs smoothly and deliveries are made on time.

Key responsibilities

• Handle daily administrative tasks and keep office operations running smoothly.
• Receive customer inquiries and follow up on their requests.
• Prepare quotations and invoices for printing orders.
• Coordinate with the design and production departments to ensure accurate order execution.
• Monitor printing orders and follow up on production progress and delivery schedules.
• Communicate with customers about order details, specifications and requested changes.
• Maintain and update customer records, order details and administrative files.
• Manage phone calls, emails and daily correspondence.
• Coordinate with suppliers and follow up on office and printing supplies.
• Prepare administrative reports and carry out other duties assigned by management.

Required profile

• Bachelor's degree or diploma in Business Administration or a related field.
• At least 3 years of experience in administrative or secretarial roles.
• Previous experience in printing companies is preferred.
• Excellent communication and customer service skills.
• Strong organizational, multitasking and follow-up skills; able to work under pressure and meet deadlines.
• Attention to detail, good coordination and problem-solving skills.

Required skills

• Proficiency in Microsoft Office applications.