Assistant Front Office Manager
IHG Hotels & Resorts · Aqaba
Job description
About the role
We are seeking an Assistant Front Office Manager to ensure exceptional first impressions for our guests, overseeing registration, reservations, porter, and concierge services.
Key responsibilities
- Support the Front Office Manager in daily operations and ensure smooth, efficient service.
- Supervise, coach, and motivate the Front Office team to deliver memorable guest experiences.
- Engage with guests, handle concerns and complaints, and ensure effective resolution.
- Conduct regular Front Office inspections to maintain brand standards and service quality.
- Monitor room availability, arrivals, departures, VIPs, and special requests for a seamless guest journey.
- Support upselling initiatives and identify opportunities.
Required profile
- Strong leadership and coaching abilities.
- Excellent communication and guest‑relation skills.
- Ability to manage multiple tasks in a fast‑paced environment.
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in Jordan.
Salaries by job title
Apply in 30 seconds
Enter your email to apply. An account will be created automatically.
By continuing, you accept our terms of use.
Already have an account? Login
A question about this job?
Ask it here: you will get the full job summary by e-mail, right away.
Published 1 day ago
Expires 1 month from now
6 views · 0 interested
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
IHG Hotels & Resorts
Aqaba