Assistant Manager Human Resources

About the role

A permanent Assistant HR Manager position in Amman, Jordan, within the hospitality sector. You will shape the HR landscape, support a growing workforce and contribute to the success of the organization's operations.

Key responsibilities

• Develop and implement HR policies and procedures aligned with organizational goals and hospitality best practices.
• Manage the full recruitment lifecycle, from sourcing and interviewing to onboarding talent for hotel departments.
• Administer payroll processing and ensure accuracy in compensation matters.
• Handle employee relations, including grievances and conflicts, and foster a positive work environment.
• Oversee employee benefits programs, ensuring compliance and employee satisfaction.
• Drive performance management, including setting objectives, conducting reviews and supporting employee development.
• Use HRIS and other HR software to keep accurate employee records, generate reports and analyse HR data.

Required profile

• Bachelor's degree in Business Administration, Human Resources Management or Psychology.
• 5 to 7 years of progressive HR experience, with a significant part in the hospitality industry (hotels).
• Proven experience in HRIS management, talent acquisition, employee relations, payroll and benefits administration.
• Strong understanding of HR compliance regulations.
• Willingness and ability to travel regularly to Wadi Rum; non-smoker.
• Preferred: SHRM-CP, PHR or CIPD certification, English proficiency, leadership potential.

Required skills

• HRIS and HR software use
• Data analysis and Microsoft Office Suite
• Excellent communication, problem-solving, interpersonal and organizational skills