Branch Manager – Consumer Banking

About the role

We are seeking an experienced Branch Manager to lead our consumer banking operations. The role involves overseeing daily transactions, growing the branch portfolio, and ensuring compliance with regulatory standards.

Key responsibilities

• Manage and expand the consumer banking portfolio, including client base, facilities, and liabilities.
• Communicate business goals to teams and drive achievement of targets.
• Identify and execute strategic opportunities and plans.
• Build strong customer relationships and deliver customer‑centric solutions.
• Enhance the customer journey and overall experience.
• Develop and implement operational plans for the branch.
• Conduct branch visits and provide coaching to team members.
• Collaborate with HR and Finance to design incentive and benefits programs.
• Ensure compliance with regulatory, risk, and internal standards.
• Continuously improve workflows and processes.

Required profile

• Bachelor’s degree.
• 10+ years of relevant experience in consumer banking or financial services.
• Proven track record of portfolio growth and team leadership.
• Strong understanding of regulatory and compliance requirements.

Required skills