Customer Service Representative (Bilingual Turkish/English) – Amman
Concentrix · Amman
Job description
About the role
As a Customer Service Representative, you will interact with customers through inbound and outbound calls, email, chat and social media to resolve routine issues and support the client’s products and services. The role emphasizes delivering a consistent, high‑quality experience while developing your technical abilities.
Key responsibilities
- Review customer requests and respond according to their needs and situations.
- Manage multichannel interactions (voice, email, social media, chat) to ensure a consistent experience.
- Develop your tech skills and learn to use software solutions that improve people’s lives.
- Champion better brand experiences for customers and clients.
Required profile
- Bachelor's degree or diploma in any related field.
- Proficient or bilingual in Arabic and English (advanced English level).
- Proactive, self‑motivated and solution‑oriented.
- Available to work rotating and weekend shifts.
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Published 10 hours ago
Expires 1 month from now
8 views · 0 interested
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Concentrix
Amman
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