Customer Service Representative
Capital Bank of Jordan · Gouvernorat d'Amman
Job description
About the role
We are looking for a Customer Service Representative to serve and manage daily banking transactions for our consumer banking clients, supporting branch growth in line with our business strategy.
Key responsibilities
- Provide specialized customer assistance and sell deposit, lending, and investment products to achieve business targets.
- Suggest and sell additional or alternative account types and services to meet customer needs.
- Resolve customer complaints and issues promptly.
- Maintain service standards for quality, turnaround time, accuracy, and follow‑up.
- Promote the use of self‑service channels such as online and mobile banking.
Required profile
- Bachelor’s degree.
- Up to 5 years of relevant experience.
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Published 10 hours ago
Expires 1 month from now
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Capital Bank of Jordan
Gouvernorat d'Amman
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