Customer Service Representative
Capital Bank of Jordan · Gouvernorat d'Amman
Job description
About the role
We are looking for a Customer Service Representative to serve and manage daily banking transactions for our consumer banking clients, supporting branch growth in line with our business strategy.
Key responsibilities
- Provide specialized customer assistance and sell deposit, lending, and investment products to achieve business targets.
- Suggest and sell additional or alternative account types and services to meet customer needs.
- Resolve customer complaints and issues promptly.
- Maintain service standards for quality, turnaround time, accuracy, and follow‑up.
- Promote the use of self‑service channels such as online and mobile banking.
Required profile
- Bachelor’s degree.
- Up to 5 years of relevant experience.
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in Jordan.
Salaries by job title
Apply in 30 seconds
Enter your email to apply. An account will be created automatically.
By continuing, you accept our terms of use.
Already have an account? Login
Published 4 hours ago
Expires 1 month from now
7 views · 0 interested
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
Capital Bank of Jordan
Gouvernorat d'Amman
Related job offers
-
Section Head – KYC
Bank of Jordan Gouvernorat d'Amman -
Executive Relationship Manager – Corporate Banking
Bank of Jordan Gouvernorat d'Amman -
Accountant – Accounts Receivable & Reconciliation
Americana Restaurants Gouvernorat d'Amman -
Financial Planning Manager (FP&A) – Amman, Jordan
BRKZ Amman -
Investment Officer
Jordan Commercial Bank Amman