Fraud Risk Officer

About the role

We are seeking a Fraud Risk Officer to join a leading bank in Jordan. The role will support the bank’s fraud risk management framework by identifying, assessing, monitoring and mitigating fraudulent activities across products, services, channels and internal processes. You will collaborate with risk, compliance and operational teams to protect the institution and its customers.

Key responsibilities

• Support the development, implementation and maintenance of the bank’s fraud risk management framework, policies, procedures and controls.
• Conduct fraud risk assessments across business functions, products, services and customer channels.
• Develop and monitor Key Fraud Indicators (KFIs), fraud trends and risk appetite metrics.
• Identify fraud risks, control gaps, emerging typologies and areas requiring enhanced monitoring or remediation.
• Implement, use and enhance fraud monitoring tools, systems and technologies.
• Review reported fraud cases and support timely investigation, documentation, escalation and closure.
• Participate in fraud investigations by gathering evidence, preparing summaries and coordinating with stakeholders.
• Support fraud awareness initiatives for employees and customers, including communications and training materials.
• Maintain accurate records, trackers, case notes and evidence files for audit, compliance and regulatory requirements.
• Assist management with reporting and ad‑hoc fraud risk initiatives as required.

Required profile

• Bachelor’s degree in Business, Finance, Accounting, Risk, Economics, Law or a related field.
• 1–2 years experience in fraud risk, banking, Big 4/advisory, internal audit, risk management, internal controls, compliance or financial crime.
• Good understanding of risk management, internal controls, fraud red flags and investigation basics.
• Strong analytical, documentation and report‑writing abilities.
• Excellent written and verbal communication skills in English and Arabic.

Required skills

• Excel