Hostess – Guest Service Expert

About the role

As a Hostess (Guest Service Expert) at Sheraton Amman, you will be the first point of contact for guests, creating a welcoming atmosphere and ensuring a memorable dining experience. You will work closely with the kitchen and service teams to deliver seamless service.

Key responsibilities

• Greet and seat guests, manage reservations and waiting lists.
• Set tables, coordinate with the kitchen, and serve food and beverages.
• Maintain cleanliness of the dining area, workstations, and supplies.
• Communicate guest requests and feedback to appropriate staff.
• Adhere to safety, hygiene, and company policies at all times.

Required profile

• High school diploma or equivalent (G.E.D.).
• Less than one year of related hospitality experience.
• No supervisory experience required.
• Ability to stand, walk, and lift objects up to 25 lb (50 lb with assistance).
• Professional appearance, uniform compliance, and strong communication skills.

Required skills

What we offer

• Full‑time, on‑site position in a global hotel brand.
• Opportunities for career growth within Marriott International.
• Inclusive and diverse workplace culture.