Hostess
Hilton · Amman
Job description
About the role
The Hostess is the first point of contact for guests, ensuring a warm welcome and smooth service throughout their visit. You will support the dining team by managing guest queries, seating arrangements, and delivering a high‑standard Hilton experience.
Key responsibilities
- Greet and seat guests promptly, handling inquiries with a friendly and efficient approach.
- Maintain thorough knowledge of menu items, restaurant layout, and seating plans.
- Answer telephone calls courteously, take accurate messages and forward them to the appropriate staff.
- Follow Hilton grooming standards, including uniform, cleanliness and personal hygiene.
- Report any issues according to established procedures and comply with hotel security, fire regulations and health‑safety legislation.
Required profile
- Passion for hospitality and delivering exceptional guest experiences.
- Integrity, teamwork, and a proactive ownership mindset.
- Ability to work in a fast‑paced environment while maintaining attention to detail.
Required skills
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Published 1 month ago
Expires 2 weeks from now
44 views · 0 interested
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Hilton
Amman