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Hotel Cleanliness Expert & Talent Coach

W Hotels · Amman

Junior 🇬🇧 English

Job description

About the role

Join Marriott International in Amman as a Hotel Cleanliness Expert and Talent Coach. You will ensure that guest rooms and public areas meet the highest quality standards while supporting the housekeeping team’s development.

Key responsibilities

  • Inspect guest rooms, public areas, pool and other facilities after cleaning to verify compliance with quality standards.
  • Run sold‑room reports, verify room status, identify discrepancies and prioritize cleaning tasks.
  • Coordinate with Housekeeping, Engineering, Front Office and Laundry to resolve room‑status issues.
  • Prepare and communicate room‑assignment changes to the next shift.
  • Assist management with hiring, training, scheduling, performance evaluation and employee coaching.
  • Follow all company safety, security and operational policies; report maintenance problems and safety hazards.
  • Provide courteous guest service, including assistance for guests with disabilities.

Required profile

  • High school diploma or G.E.D. equivalent.
  • Minimum 1 year of housekeeping or related experience.
  • At least 1 year of supervisory experience.
  • Ability to lift, push and pull housekeeping equipment and perform physical tasks as described.
  • Basic computer literacy for entering and retrieving work‑related information.

Required skills

    What we offer

    • Opportunity to work with a global hospitality brand.
    • Professional development and coaching experience.

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    Published 2 months ago

    43 views · 0 interested

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    W Hotels

    Amman