Maintenance Supervisor

About the role

Talabat, part of the Delivery Hero Group, is hiring a Maintenance Supervisor in Amman. The role covers preventive and corrective maintenance across 13 store locations, supervises the internal maintenance technician and supports operations, procurement and landlord relations.

Key responsibilities

• Develop, implement and monitor daily corrective and planned preventive maintenance (PPM) schedules across all 13 stores to keep facilities running.
• Manage contract execution and service delivery for specialized PPM contracts covering chillers, freezers, HVAC, electrical infrastructure and structural racking.
• Act as the main technical contact for emergency repairs, working with Store Supervisors and Operations Managers.
• Prepare AutoCAD floor plans, technical drawings and layouts for new stores, expansions and renovations.
• Lead tender package preparation, including technical layouts, Bill of Quantities and scope of work.
• Support the Assistant Operations Manager in technical interactions with landlords, site handovers, utilities and lease obligations.
• Direct the internal maintenance technician, optimising shift schedules, routes and task allocation.
• Initiate and follow up on purchase requests in the internal ERP system with the Procurement Department.
• Ensure fire suppression, safety and emergency systems are tested and compliant.
• Work with Quality Assurance to fix and prevent recurring technical issues and audit findings.
• Track routine maintenance costs against monthly budgets and coordinate municipal, trade and civil defense inspections and permits.
• Archive vendor invoices, completion certificates, leases and compliance documents.

Required profile

• At least 3 years of experience in facilities management, e-commerce or retail.
• Experience managing and developing team members.
• Strong stakeholder management with internal and external partners.
• Fluent English and Arabic is a plus.