مستشار مبيعات رقمي و هاتفي

About the role

We are seeking a proactive, customer‑oriented Digital and Phone Sales Consultant to join our sales team. The role focuses on handling inbound inquiries via social media and WhatsApp, qualifying leads, and conducting outbound sales calls to convert prospects into qualified opportunities.

Key responsibilities

• Respond promptly and professionally to messages on Facebook, Instagram, and WhatsApp, handling product inquiries and qualifying leads.
• Maintain accurate records of all conversations and follow‑up activities in the CRM system.
• Make outbound calls to prospective and existing leads, schedule appointments, and support the sales pipeline.
• Escalate complex or technical questions to the appropriate internal teams.

Required profile

• Previous experience in telesales, digital sales, or social‑media customer support.
• Excellent written and verbal communication skills in Arabic; English is a plus.
• Ability to manage a high volume of simultaneous conversations and work under pressure.
• Customer‑focused, organized, proactive and results‑oriented.

Required skills

• Proficiency with WhatsApp Business and major social‑media platforms.
• Familiarity with CRM systems for data entry and lead tracking.
• Basic computer skills for handling digital communication tools.