Senior Specialist Distribution Center

About the role

Talabat, the on-demand food and quick commerce app, is hiring a Senior Specialist for its Distribution Center in Amman. The role covers transfer planning, outbound quality, cost performance, DC expansion, operations and documentation, working closely with stores, the DC team, 3PL partners and internal operations teams.

Key responsibilities

• Process and verify DC-to-store transfer orders within agreed SLAs, coordinating with store and DC teams on schedules, quantities and urgent replenishments
• Monitor outbound volumes and quality, checking picking performance and store transfer quantities
• Deliver DC operations within approved OPEX and Capex budgets, own cost levers across pallets, logistics, manpower and fleet, and drive cost-to-serve improvements with C&P and Ops Excellence
• Implement optimal DC to DSD scheduling, monitor 3PL performance against commercial terms and SLAs, and lead DC expansion and capacity ramp-up
• Optimize last-mile route planning, and drive productivity gains in picking, loading, dispatch and transfer
• Execute transport network plans, plan manpower and fleet deployment, and document process and training materials, including SLAs and SOPs
• Ensure the DC team follows correct processes and WMS postings, investigate system transactions and inventory data, and maintain safety and regulatory compliance
• Maintain information flow and engage daily with 3PL, regional and central teams

Required profile

• Bachelor's degree with at least 3-5 years of experience in a fast-paced DC environment, ideally in a 3PL or ecommerce/quick commerce setting
• 2-3 years in demand planning and ordering, including supplier ordering and DC transfer ordering
• 2-3 years using a major WMS platform such as Manhattan, Infor or Microsoft Dynamics
• Lean Six Sigma or 5S understanding preferred
• Strong analytical, problem-solving and communication skills

Required skills

• Advanced proficiency in Google Sheets, MS Excel, Data Studio and Tableau
• WMS platforms (Manhattan, Infor, Microsoft Dynamics)