Senior TA Representative

About the role

The Senior TA Representative drives customer interactions and sales performance for Novartis, building deep relationships with healthcare professionals to deliver value for customers and patients.

Key responsibilities

• Identify and prioritize high‑potential customers through data analysis and drive competitive sales growth.
• Engage in value‑based conversations, personalize engagement journeys, and build sustained collaborations with HCPs.
• Gather deep customer insights, share them with internal stakeholders, and translate feedback into actionable value‑add solutions.
• Collaborate compliantly with cross‑functional teams to address unmet customer and patient needs.
• Report technical complaints, adverse events, and manage distribution of marketing samples where applicable.

Required profile

• Demonstrated ability to build effective relationships with opinion leaders and top medical influencers.
• Strong ethical mindset, adhering to Novartis Code of Ethics and acting with integrity.
• Ability to analyze data, prioritize accounts, and adjust engagement plans dynamically.

Required skills

• Commercial Excellence
• Conflict Management
• Cross‑Functional Coordination
• Customer Insights
• Influencing Skills
• Key Account Management
• Professional Ethics