Software Engineer

About the role

We are hiring a Software Engineer to join a fast‑growing YC‑backed AI startup that builds advanced AI agents for customer support. Based in Amman, you will work at the intersection of backend engineering, AI, product and enterprise systems, collaborating with global customers such as Booking.com and MoneyGram.

Key responsibilities

• Design, develop and ship production‑grade software using Node.js and TypeScript.
• Build, improve and troubleshoot AI agents and LLM‑powered workflows.
• Understand and adapt to customers’ systems, APIs, webhooks and integrations.
• Diagnose complex issues, perform root‑cause analysis and deliver end‑to‑end solutions.
• Design and debug APIs, integrations and agent workflows across backend and full‑stack layers.
• Collaborate directly with international customers and their technical teams.

Required profile

• 3+ years of hands‑on software engineering experience.
• Strong backend expertise with solid full‑stack capabilities.
• Fluent English, both spoken and written.
• High ownership, curiosity and comfort in a fast‑moving startup environment.

Required skills

• Node.js
• TypeScript
• Experience building AI agents or LLM‑powered applications.
• Understanding of LLMs, tool/function calling, retrieval‑augmented generation.
• API design, webhooks and system integrations.
• Advanced debugging and root‑cause analysis.

What we offer

• Competitive salary of JOD 1,500‑2,500 per month.
• Health insurance.
• On‑site work in Amman, Jordan.