Waiter/Waitress
Mövenpick Hotels & Resorts · Tala Bay
Job description
About the role
Provide efficient, friendly, and professional food and beverage service to guests in line with Mövenpick and Accor standards, ensuring a positive dining experience while maintaining high standards of service, hygiene, and guest satisfaction.
Key responsibilities
- Welcome guests in a warm, friendly and professional manner.
- Set up tables, service stations and restaurant areas according to hotel standards.
- Present menus, take accurate food and beverage orders and enter them into the POS system.
- Serve dishes and drinks promptly, ensuring correct presentation, portioning and temperature.
- Check regularly with guests to ensure satisfaction and respond to requests.
- Process guest bills accurately and follow payment procedures.
- Promote daily specials and hotel promotions.
- Handle guest complaints professionally and refer issues to the supervisor.
- Maintain cleanliness of service equipment, cutlery and dining area.
- Support banquet functions, buffets and other F&B operations as needed.
Required profile
- Previous experience as a waiter in a hotel, resort, restaurant or similar environment (preferred).
- Hospitality or food‑and‑beverage training is an advantage.
- Good knowledge of food and beverage service and basic English communication skills.
- Positive, guest‑oriented attitude and ability to work under pressure.
- Teamwork, flexibility to work shifts, weekends and public holidays.
Required skills
- POS system operation
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Published 6 days ago
Expires 1 month from now
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Mövenpick Hotels & Resorts
Tala Bay
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