Assistant Director of Loss Prevention

About the role

The Assistant Director of Loss Prevention supports the Director in overseeing daily security and loss‑prevention activities, safeguarding property, employees, and guests. This full‑time, onsite position ensures compliance with legal requirements, standard operating procedures, and emergency protocols.

Key responsibilities

• Assist the Director in managing department operations and implementing emergency procedures.
• Maintain logs, certifications, and documentation required by law and SOPs.
• Train staff on emergency, accident, and fire‑prevention procedures.
• Supervise security personnel, monitor property patrols, and ensure proper investigative processes.
• Handle complaints, resolve disputes, and negotiate resolutions.
• Develop and monitor action plans to control risk and improve service performance.
• Report procedural violations to management and act as Director in their absence.
• Communicate safety codes and procedures to loss‑prevention officers.
• Provide guidance, coaching, and performance monitoring for team members.

Required profile

• High school diploma or GED with at least 4 years of security/loss‑prevention experience, OR a 2‑year degree in Criminal Justice (or related field) with 2 years of relevant experience.

Required skills