Assistant Manager, Client Account Manager - Growth

About the role

Deloitte is hiring an Assistant Manager, Client Account Manager (Growth) for an internal Client Services position based in Amman. The role supports the leadership team of key Government and Public Services accounts in the Middle East, including the Lead Client Service Partner and Lead Business Partners. It involves overseeing and optimising the pipeline of projects and initiatives, building strong relationships with account stakeholders and collaborating across the wider firm's network.

Key responsibilities

• Support the Lead Client Service Partner in developing, driving and implementing account strategies and initiatives
• Conduct market research on local and global trends, opportunities and challenges, and track economic KPIs and competitor positions
• Monitor financial performance against annual account plans, run SWOT and other analyses, and coordinate account team strategy meetings
• Analyse large data sets to produce executive-level reports, support key pursuits and produce Win/Loss information
• Build networks with internal teams such as Finance, Growth and GPS, and with client procurement teams
• Support Account Labs and Eminence events, and maintain revenue and pipeline dashboards
• Manage the pipeline on Jupiter, prepare analytical reports (Excel, MS Office, PPT) for leadership, and handle client portal activities including RFP distribution, submission tracking and vendor registration
• Review and confirm invoicing details, submit and follow up on responses, and manage portal documentation

Required profile

• Bachelor's or Master's degree, preferably in Business Administration, Economics, Marketing or a related field
• Fluent English; Arabic is a plus
• 4+ years of relevant experience
• Experience in professional services and government/public services industries is a plus
• Able to work with stakeholders in a matrix, multi-cultural organisation
• Strong project management and analytical reporting skills, attention to detail, and ability to synthesise quantitative and qualitative data
• Confident communicator able to interact with senior leadership

Required skills

• Advanced proficiency in Excel and PowerPoint
• Pipeline management tools such as Jupiter