Content Moderator Advisor

About the role

Join Concentrix as a Content Moderator Advisor in Irbid, where you will help ensure online content complies with client policies and legal standards. You will work on a variety of media, including images, videos, text, and accounts, handling sensitive material on a daily basis.

Key responsibilities

• Evaluate online content against established policies and procedures.
• Review and process accounts flagged for potentially sensitive or violating content.
• Visually inspect images, videos, text, and user accounts to confirm compliance.
• Escalate policy violations using internal tools when necessary.
• Maintain high quality in each moderation case.
• Achieve monthly productivity and quality KPIs.

Required profile

• 0‑2 years of relevant experience, preferably in customer service or a call‑center environment.
• Bachelor’s degree or diploma in any related field.
• Basic to intermediate English proficiency (B1 level).
• Willingness to work shifts, including weekends and public holidays.

Required skills

• Basic knowledge of Microsoft Office applications.

What we offer

• Competitive compensation with additional role‑specific benefits.
• Paid training and ongoing coaching.
• Discounts, vouchers, and offers from partner companies.
• Opportunities for personal development in a flexible, supportive environment.