Customer Service Advisor (Arabic/English)
Concentrix · Irbid
Job description
About the role
Join Concentrix in Irbid as a Customer Service Advisor, providing bilingual support in Arabic and English to customers of leading brands across various industries. You will work on‑site, handling inquiries through multiple channels while developing your technical and communication skills.
Key responsibilities
- Review customer requests and respond according to their needs and situations.
- Manage multichannel interactions (voice, email, social media, chat) to ensure a consistent experience.
- Develop tech skills and use software solutions that improve people’s lives.
- Champion better brand experiences for customers and clients.
Required profile
- Bachelor's degree or diploma in any related field.
- Bilingual proficiency in Arabic and English.
- Proactive, self‑motivated, and solution‑oriented.
- Willingness to work rotating and weekend shifts.
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Published 1 hour ago
Expires 1 month from now
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Concentrix
Irbid