Executive Housekeeper I
Sheraton Hotels & Resorts · Amman
Job description
职位概况
负责客房部、娱乐/健康俱乐部和洗衣房的日常运营，确保酒店客房、公共空间和员工区域保持干净整洁，提升客人和员工满意度。
主要职责
- 管理客房部运营，及时将客房状态传达给前台，并与工程部合作满足维护需求。
- 监督大扫除时间表、库存管理及客房用品、清洁用品和制服的订购。
- 执行客房和公共空间的检查计划，确保遵守部门政策和标准。
- 参与部门成本管理，控制可控开销以实现或超越预算目标。
- 处理客人投诉，提升服务表现，推动持续改进。
- 开展人力资源活动，包括员工培训、绩效评估、招聘和纪律程序。
任职要求
- 高中学历或同等学历，且具备2年客房部或相关领域工作经验。
- 或拥有酒店管理、工商管理等相关专业两年制学位，无需工作经验。
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Published 1 hour ago
Expires 1 month from now
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Sheraton Hotels & Resorts
Amman