Executive Housekeeper I
Sheraton Hotels & Resorts · Amman
Job description
职位概况
负责客房部、娱乐/健康俱乐部及洗衣房的日常运营，确保客房、公共空间及员工区域整洁，提升客人和员工满意度，并在预算范围内管理部门。
主要职责
- 管理客房部运营，协调前台、工程部及清洁团队，确保客房状态及时传达并满足维护需求。
- 监督大扫除计划、库存管理及客房用品、制服的订购，确保物资充足并符合标准。
- 控制部门成本，参与预算管理及财务报告，推动实现或超越预算目标。
- 处理客人投诉，提升服务质量，培训并评估员工表现，确保政策公平执行。
任职要求
- 高中学历或同等学历，具备2年客房部或相关工作经验；或拥有酒店管理等相关专业两年制学位，无需工作经验。
- 具备团队协作、沟通及问题解决能力，能够在高压环境下有效管理人员和资源。
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Published 1 hour ago
Expires 1 month from now
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Sheraton Hotels & Resorts
Amman