Housekeeping Supervisor

About the role

We are looking for a proactive Housekeeping Supervisor to lead our room‑attendant team in delivering high‑quality guest experiences. Reporting to the Assistant Housekeeping Manager, you will ensure cleanliness standards are met while fostering a supportive work environment.

Key responsibilities

• Supervise and coach Room Attendants to maintain service and cleanliness standards.
• Address guest concerns promptly, logging issues and notifying relevant departments.
• Participate in daily briefings, warm‑ups, and department meetings.
• Communicate daily priorities to the housekeeping team.
• Coordinate with Engineering, Front Office, and Food & Beverage for seamless operations.
• Report maintenance needs and follow safety and sanitation policies.
• Perform additional duties as assigned.

Required profile

• Minimum high school diploma; post‑secondary hospitality education preferred.
• At least 2 years of supervisory experience in hotel housekeeping.
• Proficient verbal and written English.
• Strong organizational, supervisory and communication abilities.
• Ability to work effectively under pressure and handle guest issues with professionalism.

Required skills

• Experience with Hotel Property Management Systems (e.g., Micros‑Fidelio, Opera).
• Solid computer literacy and proven training capabilities.