Java Technical Support Engineer (Remote)

About the role

BairesDev is looking for a Java Technical Support Engineer to join its Incident Response Team. This remote position focuses on monitoring Java‑based applications, responding to alerts, and ensuring smooth operation for clients worldwide.

Key responsibilities

• Provide technical support coverage during business hours.
• Monitor system performance and respond promptly to alerts.
• Troubleshoot and resolve issues in Java applications.
• Document incidents and solutions for knowledge sharing.
• Collaborate with development teams on improvements.
• Participate in process‑enhancement initiatives.

Required profile

• Experience with Java development and troubleshooting.
• Familiarity with support roles and incident response.
• Strong problem‑solving and analytical thinking.
• Good communication abilities.
• Advanced level of English.

Required skills

• Java

What we offer

• 100% remote work from anywhere.
• Competitive compensation in USD or local currency.
• Hardware and software setup for home office.
• Flexible hours – create your own schedule.
• Paid parental leave, vacations, and national holidays.
• Innovative, multicultural environment with top‑tier talent.
• Mentorship, promotion pathways, and continuous skill development.