Loss Prevention Officer

About the role

The Loss Prevention Officer is responsible for safeguarding the property, guests, and employees by monitoring security systems, responding to incidents, and ensuring a safe environment.

Key responsibilities

• Patrol all areas of the property and assist guests with room access.
• Monitor CCTV, perimeter alarm, duress alarms, and fire‑life safety systems.
• Lock property entrances when required and conduct daily hazard inspections.
• Respond to accidents, provide first aid/CPR, and contact EMS as needed.
• Defuse disturbances, escort unwelcome persons, and report incidents.
• Complete incident reports, shift summaries, and maintain confidentiality of all security documentation.
• Conduct investigations, gather evidence, and interview relevant parties.

Required profile

• Ability to stand, sit, or walk for extended periods and lift up to 50 lb unassisted.
• Clear, professional communication skills.
• Commitment to follow company policies, safety procedures, and maintain confidentiality.
• Physical fitness to respond quickly to emergencies.

Required skills

• CCTV monitoring
• Alarm system operation (perimeter, duress, fire safety)
• First aid/CPR certification
• Incident reporting and documentation
• Basic computer usage for data entry and reporting