Multi Property Quality Supervisor
Westin Hotels & Resorts · Aqaba
Job description
About the role
The Multi Property Quality Supervisor supports daily office operations and guest services across Westin properties in Aqaba, ensuring smooth communication, equipment functionality, and adherence to company standards.
Key responsibilities
- Receive, distribute and file incoming faxes, mail and electronic documents.
- Maintain office equipment, coordinate service repairs and follow‑up on resolutions.
- Enter, update and retrieve data in computer databases, handling reservations and guest inquiries.
- Assist management with hiring, training, scheduling, performance evaluation and employee coaching.
- Provide front‑desk support, welcome guests, answer service‑related questions and ensure accessibility for guests with disabilities.
Required profile
- Strong organizational skills with the ability to manage multiple tasks efficiently.
- Excellent communication skills, both written and verbal, with a professional demeanor.
- Ability to lift and move objects up to 10 lb without assistance.
- Commitment to confidentiality, company policies and a clean, professional appearance.
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Published 1 day ago
Expires 1 month from now
11 views · 0 interested
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Westin Hotels & Resorts
Aqaba