Office Secretary – Administrative Support

About the role

The Office Secretary provides essential administrative support to ensure smooth daily operations at our Amman office. Working on‑site, you will create a welcoming environment for students, families, and partners while handling a variety of clerical tasks.

Key responsibilities

• Greet visitors and direct phone calls, messages, and inquiries.
• Schedule and confirm appointments using office calendars.
• Prepare, photocopy, scan, and file documents, maintaining accurate student records.
• Assist advisors with data entry, application processing, and follow‑up communications.
• Monitor and replenish office supplies and coordinate basic meeting logistics.
• Support overall office workflow by collaborating with team members.

Required profile

• Strong administrative and organisational abilities.
• Professional communication and phone etiquette.
• Attention to detail in data entry and record‑keeping.
• Ability to manage multiple tasks calmly in a student‑facing environment.
• High level of professionalism, confidentiality, and cultural sensitivity.
• Previous experience in an office, educational, or student‑services setting is preferred.

Required skills

• Proficiency with Microsoft Word.
• Proficiency with Microsoft Excel.
• Experience with email communication.
• Familiarity with scheduling tools.