Operations Coordinator

About the role

We are looking for a highly organized, analytical, and proactive Operations Coordinator to join our Head Office team. Reporting directly to the Managing Director, you will act as the central hub for facility management operations, linking field activities with executive leadership.

Key responsibilities

• Collect, review, and synthesize weekly/monthly reports from field Project Managers.
• Analyze operational data and KPIs to identify bottlenecks, track project progress, and flag issues for senior management.
• Maintain master operational schedules, ensuring resources, timelines, and field deliverables align with company standards.
• Serve as the primary head‑office contact for incoming client requests, logging, triaging, and assigning them to the appropriate field teams.
• Generate, track, and manage purchase orders for equipment, subcontractors, and materials.
• Monitor procurement portals and industry publications for relevant tenders and RFPs.
• Review tender documents, extract key requirements, and assist in drafting and formatting proposals.

Required profile

• 3–5 years of experience in operations coordination, project management support, or an administrative role within Facility Management, Construction, or Real Estate.
• Bachelor’s degree in Business Administration, Operations Management, Engineering, or a related field.
• Strong analytical mindset with the ability to translate data into actionable insights.
• Excellent time‑management and communication skills.

Required skills

• Facility Management software (CAFM/CMMS)
• Project management tools
• Advanced MS Office Suite – Excel, Word, PowerPoint
• ERP systems and purchase order generation