System Analyst

About the role

This System Analyst position covers the full span of requirements, design and testing for software projects. The analyst works with business and technical stakeholders to turn needs into user stories and test cases, then validates them through UAT and defect management.

Key responsibilities

• Conduct requirement workshops and capture business, functional and non-functional requirements.
• Translate requirements into user stories, acceptance criteria, process flows and traceability.
• Create portal user journeys, wireframes and prototypes aligned with usability standards.
• Review solution designs with developers and business stakeholders and clarify requirements throughout delivery.
• Prepare and run functional, integration, regression and UAT test scenarios and test cases.
• Validate APIs and data results, log, prioritise and retest defects, and coordinate UAT and business sign-off.
• Maintain requirement, design and test documentation and support change control.

Required profile

• Bachelor's degree in computer science, information systems, business information technology or a related field.
• Junior level experience (2-3 years) in business/system analysis, software quality assurance, UI/UX design or related activities.
• Certifications in requirements elicitation and documentation, software testing/QA fundamentals and Agile/Scrum fundamentals.
• Desirable: ISTQB Foundation, UI/UX or design-tool certification.

Required skills

• Jira / Confluence or equivalent; Figma or similar wireframing/prototyping tool.
• Postman; basic SQL queries; Microsoft Office / Visio.
• Desirable: test management tools such as TestRail or Azure DevOps Test Plans, browser developer tools.