Vendor Development Manager

About the role

The Vendor Development Manager works onsite in Amman, Jordan, driving value from suppliers and strategic partners. You will oversee the full vendor lifecycle, develop governance policies and ensure vendors meet their agreed SLAs and KPIs. The role suits a commercially savvy professional with strong analytical skills, fluent in both English and Arabic.

Key responsibilities

• Establish and continuously improve vendor governance policies to maximise the value and efficiency of vendor spend.
• Lead commercial negotiations, contract management and the implementation of SLA/KPI frameworks.
• Develop, implement and maintain dashboards and performance reports using advanced Excel and Power BI or equivalent tools.
• Analyse vendor performance data, present findings to senior leadership and hold vendors accountable to high performance standards.
• Manage cross-functional stakeholders and lead teams responsible for vendor engagement and compliance.
• Ensure contractual and commercial models meet company objectives and identify cost-saving opportunities in sourcing and procurement.

Required profile

• At least 5 years of professional experience in vendor management, strategic sourcing, procurement or contract management.
• Experience leading teams and managing cross-functional stakeholder relationships.
• Fluency in English and Arabic.
• Nice to have: strong negotiation skills, proven ability to challenge vendors, proactive and results-oriented, and a relevant certification such as CIPS, CPSM or Power BI Data Analyst.

Required skills

• Advanced Microsoft Excel (pivot tables, Power Query, advanced formulas).
• Hands-on dashboard development in Power BI or equivalent.
• Knowledge of contract structures, commercial models and SLA methodologies.
• Data modelling knowledge is an advantage.

What we offer

• Continuous professional development in procurement, vendor management and analytics.
• A dynamic, collaborative work environment with cross-functional team exposure.
• Competitive salary and benefits package.