Clinical Application Specialist

About the role

The Clinical Application Specialist will support the implementation, configuration, optimization, and maintenance of the Hospital Information System (HIS) focusing on Clinical and Pharmacy modules. Acting as the bridge between clinicians, pharmacists, business stakeholders, and HIS vendors, the specialist ensures successful deployment, adoption, and continuous improvement of the system.

Key responsibilities

• Lead and support HIS Clinical and Pharmacy module implementation activities.
• Gather and document requirements from physicians, nurses, pharmacists and other stakeholders.
• Validate system configurations, conduct UAT and integrated testing, and assist with data migration and validation.
• Develop training materials, deliver end‑user training, and support go‑live planning and stabilization.
• Provide 2nd‑line application support, troubleshoot workflow and integration issues, and manage incidents, service requests and enhancements.
• Monitor system performance, ensure application availability, and participate in upgrades, patches and new releases.
• Maintain application documentation, knowledge‑base articles and oversee change‑management processes.
• Liaise with vendors for issue resolution and system enhancements.

Required profile

• Bachelor’s degree in Clinical or Pharmacy specialties, Health Informatics or a related field.
• 3‑5 years of experience implementing and supporting Hospital Information Systems, with hands‑on experience in Clinical and Pharmacy modules.
• Proven experience in HIS implementation, go‑live support and working in hospital environments.
• Strong understanding of healthcare workflows, patient‑care processes and interoperability standards.

Required skills

• Hospital Information System (HIS) implementation and configuration.
• Clinical and Pharmacy module setup and optimization.
• System testing, User Acceptance Testing (UAT) and integration testing.
• Healthcare interoperability standards (e.g., HL7, FHIR).
• Data migration, validation and application upgrade management.
• Change‑management processes and incident handling.