Customer Service Administrator (Part‑time)

About the role

We are looking for a part‑time Customer Service Administrator to join our property management team in San Sebastian de Los Reyes, Madrid. You will help ensure a smooth day‑to‑day operation of the community, supporting marketing, maintenance and tenancy administration while delivering an excellent resident experience.

Key responsibilities

• Assist the team in managing property operations, including marketing activities and building maintenance coordination.
• Handle tenancy administration tasks such as lease processing and resident documentation.
• Provide front‑of‑house service, responding to resident inquiries and anticipating their needs.
• Promote a positive, memorable experience for residents to achieve occupancy and retention targets.
• Support on‑site bonus programmes and other incentive initiatives.

Required profile

• Team‑oriented attitude with respect for colleagues.
• Strong communication skills and a customer‑focused mindset.
• Ability to work in a fast‑paced property environment.

Required skills

What we offer

• Annual base salary starting from €26,571, dependent on experience.
• Eligibility for on‑site bonus programmes.
• Part‑time schedule within a dynamic real‑estate platform.