Emergency Programme and Operations Officer

About the role

The Emergency Programme and Operations Officer will support Christian Aid’s humanitarian response in the Middle East, reporting to the Humanitarian Lead. Based in Amman, the role focuses on managing emergency appeals, ensuring locally‑led approaches, and delivering impact‑driven programmes in partnership with local and national organisations.

Key responsibilities

• Assist the Programme and Partnership Lead and Coordinator in the design, implementation and monitoring of emergency appeals.
• Maintain risk‑compliance documentation and meet reporting requirements of appeal funders.
• Provide operational support to a portfolio of partners using de‑colonised and locally‑adapted methods.
• Support partners in monitoring, evaluation and financial accountability, linking to technical expertise when needed.
• Manage relationships with key stakeholders, including Christian Aid colleagues, local and national partners, networks, DEC peer agencies and ACT Alliance members.
• Facilitate the sharing of information and best practices both internally and externally.

Required profile

• Proven experience in humanitarian emergency response and programme management.
• Understanding of locally‑led humanitarian approaches and the ability to work collaboratively with diverse partners.
• Strong communication and stakeholder‑engagement skills.
• Ability to work under tight deadlines and adapt to changing contexts.

Required skills

What we offer

• Hybrid working model (2 days per week in the Amman office).
• Competitive salary of 38,300 JOD per year.
• Inclusive, diverse workplace that values work‑life balance.
• Opportunities for professional development within a global faith‑based organisation.